At intercity, gaming is only meaningful when done in a healthy and responsible way. We provide tools, guidance, and full support to help every member play within their own set limits.
Responsible gaming means you play for entertainment — not as a source of income or an escape from life's pressures. At intercity, we believe everyone deserves a betting experience that is safe, transparent, and within their control.
Many start playing with good intentions, but unknowingly end up spending more time and money than planned. That's why we don't just provide games — we also provide the tools and information you need to stay in control at all times.
Our philosophy is simple: the fun of playing must go hand in hand with personal responsibility. We ensure this platform is designed so members can set their own limits, receive timely notifications, and access professional support resources whenever needed.
All intercity members are reminded of the following principles before, during, and after each gaming session:
Gambling problems can happen to anyone, regardless of background or experience. However, certain groups are more vulnerable — including those facing financial pressure, individuals who have recently experienced major losses in life, or those using gaming as an escape from emotional difficulties.
Intercity cares about the well-being of all members. We actively monitor unusual gaming patterns and may reach out if we notice something concerning. This is not to restrict your freedom — it is a sign that we genuinely care.
We provide a range of easy-to-use tools directly from your account to keep your gaming experience enjoyable and in control.
Set a maximum daily, weekly, or monthly deposit amount directly from your account settings. Once a limit is set, it takes effect immediately and cannot be increased during the cooling-off period.
Control how long you play each day with session limit settings. Our system will send you a reminder when you are approaching your self-set time limit.
Need a short break? Activate cool-off mode for 24 hours, 7 days, or 30 days. During this period, your account will be temporarily disabled to help you avoid the temptation of excessive play.
If you feel gaming is starting to become a problem, you can self-exclude for a period of 6 months to 5 years. We will not send you any promotions during that period.
Set the maximum loss amount you are willing to accept within a given period. Once this limit is reached, our system will automatically suspend your gaming session temporarily.
Use third-party software recommended by intercity to block access to gambling sites from your device — especially useful if you want to protect younger family members.
Gambling problems rarely appear suddenly. They usually develop gradually. Recognise these early signs in yourself or someone you care about before things become more serious.
Read Full FAQThe process is simple and can be completed directly from your account in under two minutes.
Visit the intercity website and log in using your username and password. Make sure you are using a secure personal device to protect your data.
Click the profile icon at the top right of the screen, then select "Settings" or "Account Controls" from the dropdown menu that appears.
On the settings page, look for the tab labelled "Responsible Gaming" or "Self-Control". All protection tools are available here in one easily accessible place.
Choose the type of limit you want to activate — deposit, play time, loss limit, or self-exclusion. Enter the appropriate value and confirm your selection.
Intercity will send a verification code to your registered email address or phone number. Enter the code to confirm the limit change you have made.
All limits set will take effect immediately. Any request to increase a limit is subject to a cooling-off period of between 24 hours and 7 days, depending on the limit type.
We have compiled the most frequently asked questions by intercity members on this topic.
Sign up today and enjoy a fun, safe, and fully controlled online gaming experience. intercity is with you every step of the way.