At Intercity, your privacy is not merely a legal obligation — it is our sincere commitment. This document clearly explains how we collect, use, store, and protect your personal information while you use our betting and entertainment platform.
Six core pillars of personal data protection on the Intercity platform
All data transmitted between your device and intercity servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Intercity has never and will never sell member personal information to any third party for marketing or commercial purposes without your explicit consent.
You have the right to access, correct, or request the deletion of your personal data at any time via your account panel or by contacting our support team.
Your data is stored on servers protected by strict access controls, 24/7 monitoring, and regular backups to ensure the security and availability of your information.
Intercity operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring all our data handling practices adhere to applicable local legislation.
In the event of any data security breach, intercity is committed to notifying affected members within the stipulated timeframe and taking immediate remedial action.
Intercity ("we", "our platform") places great importance on the privacy of every member. This Privacy Policy is provided to transparently explain how we handle your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards.
We understand that you entrust sensitive information to us when registering and using Intercity's services. We take that trust seriously. Every decision relating to data handling is made with the interests and security of our members as the priority.
This Privacy Policy should be read together with Terms and Conditions Intercity, which forms the entire agreement between you and our platform.
Intercity collects your personal information through several methods depending on how you interact with our platform. The following are the categories of information we collect:
Information you provide directly:
Information collected automatically:
| Data Categories | Primary Purpose | Legal Basis |
|---|---|---|
| Identity Information | KYC verification & fraud prevention | Legal obligation |
| Financial Information | Deposit & withdrawal processing | Contract performance |
| Technical Data | Platform security & fraud detection | Legitimate interest |
| Usage Data | Product improvement & user experience | Legitimate interest |
| Communication Data | Customer support & important notices | Contract performance |
All information we collect is used solely for legitimate, stated purposes. intercity does not use your data for unrelated purposes without first obtaining your consent.
The primary purposes for which your data is used are as follows:
Intercity understands that your personal information is a trust placed in us. We only share your data in limited circumstances and for legitimate purposes.
Third parties that may receive your data:
All third parties working with intercity are bound by strict confidentiality and data protection agreements. They are only permitted to use your data for specified purposes and may not use it for their own ends.
The security of your personal data is intercity's highest priority. We implement multiple layers of technical and organisational security measures to protect your information from unauthorised access, loss, alteration, or disclosure.
Our technical security measures:
While we take all reasonable precautions, no system can guarantee 100% absolute security. You also play an important role in protecting your account by using a strong password and never sharing it with anyone.
Intercity uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality. For the best experience, we recommend keeping cookies enabled when using Intercity.
As an intercity member and as a data subject under Malaysia's PDPA, you have certain rights regarding your personal information. We fully respect these rights.
Intercity respects and facilitates the exercise of the following rights for every member
You have the right to request a copy of all personal information we hold about you at any time.
If any of your information is inaccurate or out of date, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your personal data for specific purposes such as direct marketing.
You may request your data in a machine-readable format for transfer to another provider.
In certain circumstances, you may request that we restrict the way we process your personal data.
Intercity retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Retention periods vary depending on the type of data and applicable legal requirements.
Once the retention period expires or upon your valid request, data will be securely deleted or anonymised so it can no longer be associated with you.
The intercity platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
If we find that we have collected information from a minor without proper age verification, we will take immediate steps to delete that information and close the account in question. If you are aware that a minor has registered on our platform, please notify our support team immediately.
Intercity reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any amendments will be handled as follows:
We encourage you to review this page regularly. Continued use of the Intercity platform following any amendments constitutes your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the Intercity team is ready to assist you through the following channels:
For data protection complaints that our team is unable to resolve, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority.
We never take lightly the trust you place in us. Every action we take in handling your personal data is carried out with full integrity, transparency, and in compliance with applicable laws in Malaysia.
Your privacy is protected. Our platform is secure. It's time to enjoy the ultimate betting and entertainment experience alongside over 500,000 Malaysian members who already trust intercity.
* 18+ only. Your data is fully protected. Please play responsibly.